EX Design Group FAQs
General Information
Exterior patio shades typically last 8-13 years. With normal use in Texas, materials often exceed 10 years)
Primarily the fabric due to weather exposure and regular use.
Costs typically range from $3,000 to over $5,000 depending on size, materials, and customization. Contact us at (214) 402-4324 for an accurate estimate tailored to your needs.
Maintenance & Care
Yes, professional maintenance every three years is recommended to clean tracks, side channels, and fabrics, as well as remove debris, dirt, and other buildup. No lubrication needed.
For professional care services, contact us at (214) 402-4324 or email info@exdesigngroup.com for a quote.
Yes. Avoid operating shades in temperatures 40°F or colder to prevent material damage.
- Inspect screens and sheer fabrics and clean with soft-bristled brushes annually.
- Clear vinyl fabrics 2-3 times annually with neutral detergent.
- Wash annually (monthly in coastal areas) with water.
Durability & Wind Resistance
Our shades are rated for Wind Zone 3 (up to 75 mph). Retract shades during high winds to reduce wear. Texas homes typically feature brick and wood construction, suitable for these wind ratings.
Yes, especially darker-colored materials, which offer higher visibility and reduced glare. The level of openness in the fabric weave also affects visibility and privacy.
Materials & Features
- Bug screens keep insects out, allowing airflow.
- Solar screens offer varying sun control and UV protection.
- Wind-resistant fabrics enhance durability.
Yes, lowering shades helps retain heat. Effectiveness depends on patio size, heaters used, and external temperature. Clear vinyl shades effectively trap heat, suitable for cooler seasons.
Warranty & Repairs
- Shade components: 5-year warranty.
- Motors & electronics: Separate 5-year limited warranty.
- Screen fabrics: Up to 5-year warranty (fabric replacement only).
Weather damage, misuse, animal damage, lack of maintenance, and normal wear and tear.
Additional FAQs
Installation usually takes 1-3 days, depending on project size and complexity.
Yes, our motorized shades easily integrate with most smart home systems for convenient control.
No, our motorized shades use quiet motor technology, providing minimal noise.
Yes, we offer complimentary consultations and personalized estimates tailored to your specific needs.